Legal

Privacy Policy

Last updated: March 31, 2026

Last Updated: 12/12/2025

Welcome to octopost.ai (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard information when you use our website octopost.ai and our social media scheduling services for platforms such as Facebook, LinkedIn, X.com (Twitter), TikTok, and others (collectively, the “Services”).

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

1.1 Information You Provide

We may collect personal information you voluntarily provide when you:

  • Create an account

  • Connect a social media profile

  • Schedule or publish content

  • Contact customer support

  • Subscribe to newsletters or updates

This information may include:

  • Name

  • Email address

  • Password (encrypted)

  • Company/organization details

  • Social media account IDs and profile data

  • Content you upload or schedule (text, images, videos)

1.2 Automatically Collected Information

When using our Service, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Usage data (e.g., page views, login timestamps)

  • Cookies and tracking data for analytics and session functionality

1.3 Information From Connected Social Platforms

When you connect your social media accounts, we may receive:

  • Public profile information

  • Page or account permissions

  • Post analytics (reach, engagement, impressions)

  • Media uploaded to those platforms

We only request the minimum permissions necessary to perform scheduling and publishing tasks. We never store your social media passwords.


2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our Services

  • Schedule and publish posts to your connected social accounts

  • Authenticate your identity

  • Improve features, performance, and user experience

  • Send service updates, notifications, or marketing communications

  • Ensure security and prevent fraudulent activities

  • Offer customer support

We do not sell or rent your personal information to third parties.


3. How We Share Your Information

We may share your information with:

  • Social media platforms: to publish posts or retrieve analytics

  • Third-party service providers: hosting, analytics, payment processors, or customer support tools

  • Legal authorities: when required by law

  • Business transfers: in case of a merger, acquisition, or asset sale

All third parties are required to protect your data according to industry standards.


4. Data Storage and Security

We use industry-standard encryption, access controls, and secure hosting environments to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You are responsible for safeguarding your account credentials.


5. Data Retention

We retain your personal data only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

If you delete your account, your data will be securely removed or anonymized within a reasonable timeframe.


6. Your Rights

Depending on your location, you may have rights such as:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your data

  • Objection to processing

  • Withdrawal of consent

  • Data portability

To exercise these rights, contact us at: [Insert Contact Email]


7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Analyze user behavior

  • Improve functionality and performance

You can manage cookie preferences via your browser settings.


8. Connecting Social Media Accounts

By connecting your social accounts (Facebook, LinkedIn, X.com, TikTok, etc.), you authorize octopost.ai to:

  • Publish content on your behalf

  • Access post performance analytics

  • Retrieve required permissions for automation

We do not post anything without your explicit scheduling or approval.

You can revoke access at any time through your social media platform settings.


9. International Data Transfers

Your information may be processed on servers located in different countries.
By using our Services, you consent to international data transfer in accordance with this Policy.


10. Children’s Privacy

Our Services are not intended for individuals under the age of 16.
We do not knowingly collect data from children. If you believe a child has provided data, contact us immediately.


11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the Services constitutes acceptance of any changes.


12. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Email: [email protected]
Website: https://octopost.ai